Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of www.jonys.eu (“Website”) and any purchases made through it.

The Website operates as an online platform for the sale and trade of mobile phones and electronic devices for:

•             B2B customers (business users, resellers, partners)

•             B2C customers (consumers)

By accessing or using this Website, you agree to be bound by these Terms.

Explanation:

This section creates a legally binding agreement between the user and the company JONYS SIA.

2. Definitions

• “Company” refers to JONYS SIA
• “User” refers to any person or entity using the Website
• “Consumer” refers to a natural person purchasing for personal use
• “Business Customer” refers to a legal entity or individual acting in a commercial capacity
• “Products” refers to mobile phones and electronic devices sold on the Website

Explanation:
Definitions clarify key terms to avoid ambiguity later.

3. Eligibility

•             Users must be at least 18 years old

•             Business customers must provide accurate company details ( Company documents and VAT number)

•             Users agree to provide accurate and up-to-date information

We reserve the right to refuse service or terminate accounts if information is incorrect or misleading.

Explanation:

Ensures that only legitimate users have access to the platform.

4. Account Registration

To access certain features, users need to create an account.

You agree to:

•             Keep login credentials confidential

•             Be responsible for all activities under your account

•             Notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts at our discretion.

Explanation:

Protects both the user and the platform from misuse.

5. Products and Availability

•             All products listed are subject to availability

•             We reserve the right to limit quantities

•             Product descriptions and images are for informational purposes only

We aim for accuracy but do not guarantee that all descriptions are error-free.

Explanation:

Prevents disputes about stock and product representation.

6. Pricing and Payment

6.1 Pricing

•             Prices are displayed in EUR (€)

•             Prices may include or exclude VAT depending on user type (B2B/B2C)

•             We reserve the right to change prices at any time

6.2 Payment

We accept payments via:

•             Bank transfer

•             Online payment providers

•             Other methods specified on the Website

Orders are processed only after payment confirmation unless otherwise agreed.

Explanation:

Clarifies how pricing works, especially regarding VAT differences between B2B and B2C.

7. Order Process

• Placing an order constitutes an offer to purchase
• We reserve the right to accept or reject any order
• Order confirmation does not guarantee acceptance

We may cancel orders due to:

• Pricing errors
• Stock issues
• Suspected fraud

Explanation:
Protects the company from technical errors and fraud.

8. Delivery

• Delivery times are estimates only
• Risk transfers to the user upon delivery
• Shipping costs are displayed at checkout
• Shipping companies DHL & FedEx

Users must provide accurate delivery information.

Explanation:
Limits liability for shipping delays or incorrect addresses.

9. Returns and Refunds

9.1 Consumers (B2C)

• Consumers have the right to withdraw within 14 days (EU law)
• Products must be unused and in original condition
• Refunds are processed after inspection

9.2 Business Customers (B2B)

• No automatic right of withdrawal unless agreed
• Returns are subject to separate agreements

Explanation:
Reflects EU consumer protection laws while distinguishing B2B rules.

10. Warranty and Product Condition

• Products may be new, refurbished, or used (as specified)
• Warranty terms are provided per product
• Normal wear and tear or misuse is not covered

Explanation:
Important for electronics, especially refurbished devices.

11. User Obligations

Users agree not to:

• Use the Website for unlawful purposes
• Interfere with Website functionality
• Attempt unauthorized access
• Resell products in violation of applicable laws

Explanation:
Prevents misuse of the platform.

12. Intellectual Property

All content on the Website (logos, text, images) is owned by or licensed to JONYS SIA.

Users may not copy, distribute, or use content without permission.

Explanation:
Protects branding and digital assets.

13. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect or consequential damages
• We do not guarantee uninterrupted Website access
• Liability is limited to the value of the purchased product

Nothing excludes liability where prohibited by law.

Explanation:
Limits financial and legal exposure.

14. Indemnification

Users agree to indemnify and hold harmless JONYS SIA from claims arising from:

• Breach of these Terms
• Misuse of the Website
• Violation of laws

Explanation:
Shifts responsibility to users when they act improperly.

15. Data Protection

Personal data is processed in accordance with our Privacy Policy.

Explanation:
Links legal terms with data protection obligations.

16. Suspension and Termination

We may suspend or terminate access if:

• Terms are violated
• Fraud or abuse is suspected

Users may stop using the Website at any time.

Explanation:
Ensures control over platform integrity.

17. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including:

• Natural disasters
• Supply chain disruptions
• Government actions

Explanation:
Protects against unpredictable external events.

18. Governing Law

These Terms are governed by the laws of the Republic of Latvia.

Any disputes shall be subject to the jurisdiction of Latvian courts.

Explanation:
Defines which country’s laws apply.

19. Changes to Terms

We may update these Terms at any time. Changes will be posted on the Website.

Continued use of the Website constitutes acceptance of updated Terms.

Explanation:
Allows the company to adapt terms over time.

20. Contact Information

For any questions regarding these Terms:

Website: www.jonys.eu
Company: JONYS SIA
Registration Number: 45403043267
Legal Address: Darza iela 62 - 17, Bauska, LV-3901, Latvia
Email: sales@jonys.eu
Phone: +371 25456755

Update Date: [18.03.2026]